Why are ALL the panel lights illuminated on my printer?

[MS1157]

All of a sudden ALL of the panel lights are illuminating on my printer. They seem to disappear after a few minutes, but they reappear after every print job.  What's going on?

[Irfan_06]

Hi @MS1157,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your printer that has blinking lights.

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[MS1157]

I was told by support that this indicates there is likely a hardware problem with the printer. Note that I said that Al lights were illuminated, NOT blinking. I have decided to dispose of the  printer and I have purchased a new (non HP) printer.

Thank you for your attempt to assist me. 

[Irfan_06]

Hi @MS1157,

I see that there is an issue with the printer hardware and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support