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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Can you post a sample. It could be something stuck in the paper path that is either blocking the laser or wiping the toner off the transfer belt. Print the print quality pages and if the defect is on every page then you likely have a transfer belt issue. If it is only one color that has the line then you likely have a cartridge or laser issue. Open the side door and look closely for any foreign material.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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