Why does my HP get error code D80774EC

[Serose]

I know how to fix it but I'd like to know why error code D80774EC happens. 

[Raj2111]

Hi @Serose 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

Raj,

HP Support

[Serose · Accepted solution]

Thanks for responding Raj. I don't need help fixing the printer since I know the steps necessary to regain printer function after the code appears. However I still need to know why the code occurs. BTW you asked for information that was already in my initial request which led me to believe an AI was responding.

[Raj2111]

Hi @Serose 

I am glad the issue is resolved however i wanted to know about the make of the printer.

Please rech us if you need any assistance in future 🙂

Have a nice day 
 

-Regards
Raj-HP Support