Why does my hp printer keep saying e3 even though nothings wrong ?

[Emily-chadza]

My HP Deskjet 2820e keeps on saying E3 even though nothing I'd wrong and everything is fine .

[zoey7886]

@Emily-chadza, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Deskjet 2820e Error Code E3! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The E3 error code on the HP Deskjet 2820e typically indicates a paper jam or that the paper tray is not properly aligned. However, if you're experiencing this error and everything seems fine, here are a few steps you can try to resolve the issue:

Check for Paper Jams: Carefully inspect the printer for any paper jams. Remove any paper that might be stuck in the input and output trays, as well as inside the printer mechanism.

Re-seat the Cartridges: Open the printer and check if the ink cartridges are properly positioned. Remove and reinsert the cartridges to ensure they are securely installed.

Reset the Printer: Turn off the printer, unplug it from the power source, and wait for a couple of minutes. Plug it back in and turn it on. This can help reset any temporary errors.

Clean the Rollers: Sometimes debris or dust on the rollers can cause errors. Use a lint-free cloth to gently clean the printer rollers.

Check the Paper Tray: Make sure the paper tray is aligned correctly and that the paper guides are adjusted to fit the paper size.

Firmware Update: Ensure your printer’s firmware is up-to-date, as outdated firmware can occasionally cause error messages.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,