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HP Recommended

I have tried two different types of matte photo paper for inkjet printers.

1 REPLY 1
HP Recommended

@Mooncat55

 

Welcome to the HP Support Community.

 

Does this only happen with photo papers? What is the size of photo paper being used?

 

Try the steps from here: https://support.hp.com/sg-en/document/c05942463

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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