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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- WiFi won't disable on OfficeJet 4655

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06-15-2020 06:46 AM
From the printer's control panel, it indicates the wifi radio is off. It does not list an IP address, nor a network name, and the Wifi indicator is not lit up. Yet, on nearby wireless devices (cell phone, laptop), the printer shows up as an available wireless connection (DIRECT-47-HP OfficeJet 4650). If I power the printer down, then it no longer appears as a wireless connection.
I've updated the firmware, and reset the printer with the following directions (see below), yet it is still broadcasting a wifi signal. How can I get the printer to stop broadcasting a wifi signal??
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
06-18-2020 05:10 PM
Welcome to HP support community.
Your printer Wi-Fi direct is turned on, turn it off.
Press Wi-Fi direct button on the printer display to turn it off.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
06-18-2020 07:50 PM
From the printer's control panel, it indicates the wifi radio is off. It does not list an IP address, nor a network name, and the Wifi indicator is not lit up. When I go into the WiFi settings of the display, it's off. This printer does not have a WiFi Direct button
06-21-2020 01:40 PM
Update the printer firmware
Here are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
06-22-2020 10:53 AM
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Cheers.
Sandytechy20
I am an HP Employee