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‎08-31-2020 10:12 AM

HP Recommended
Product: Envy 6052
Operating System: Microsoft Windows 10 (64-bit)

I changed my home wifi router and now can't print from my HP Envy 6052. All help I've found says to first make sure the printer and computer/phone is connected to the same wifi network - which if my issue - but I can't find instructions on how to connect it.

19 people had the same question
2 REPLIES 2

‎08-31-2020 10:14 AM

HP Recommended

Secondly, on another laptop, it's asking for my WPS Pin.  ?

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‎09-02-2020 01:28 PM

HP Recommended

@sparkygreen422, Welcome to HP Support Community!

 

Follow the steps below to reconnect to the network-

 

Now, with regards to the WPS pin, follow the document An 'Enter WPS PIN' Message Displays During Printer Setup.

 

Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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