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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
Welcome to HP support community.
Are you getting any error message?
Meanwhile:
Print and evaluate a Print Quality Diagnostic Report
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Load plain white U.S. letter or A4 size paper in the tray.
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On the control panel home screen, press the Setup icon
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Press the button
next to the Down Arrow 
until Reports displays next to OK. -
Press the button next to OK to select Reports.
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Press the button next to the Down Arrow
until Print Quality Report displays next to OK, and then press the button next to OK. The report prints.Figure : Example of the report
If that does not print fine, try the steps mentioned in this HP document to fix this issue:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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