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I also have the same problem "No Toner/ink".    I have tried removing the device and reinstalling it. The Print doctor just tells me that I have a problem "No Toner/ink. I have checked for update etc etc etc.

 I have spent hours on this. Will someone please give me some practical resolution.

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Thank you for respoding to my query, but I seemed to have fixed the problem, how I am not sure. I did turn everything off and reset my default printer and a few other things which I have forgotten. Thanks again,

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@macki

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand there's a message-"No toner/ink" on your print and scan doctor,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

While you respond to that, I suggest you reseat the ink cartridges and check if that helps.

Eager to provide a more practical resolution, although, I need the product number of your printer to do that.

 

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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Thank you for respoding to my query, but I seemed to have fixed the problem, how I am not sure. I did turn everything off and reset my default printer and a few other things which I have forgotten. Thanks again,

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