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HP Recommended
Deskjet 970CSE
Microsoft Windows 7 (32-bit)

Hello,

 

I need to find the correct drivers for my Deskjet 970CSE printer for Windows 7 32 bit. When found what is described as the correct drivers on the HP driver support page it directs me to page with drivers for a different printer.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Deskjet-Ink-Advantage-Printer-series---K1/381136...

 

Are the drivers for this different model printer functional for the 970 CSE or is this a mistake on the driver support page?

 

Thanks,

 

George

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@geodoc

 

Welcome to HP support community.

 

I have checked the records as the printer is very old and obsolete the drivers are not available from HP.

 

However, you can try installing windows built-in drivers and by selecting 990c drivers instead.

 

Install the built-in print driver over a wireless or wired (Ethernet) network connection on a computer with Windows 7 or Windows Vista.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click Add a printer.
Select Add a network, wireless or Bluetooth printer.
Select the printer that I want isn't listed.
And select Deskjet 990c from the list and click next and finish to complete the driver installation.

 

Refer this article to know more information about installing windows built-in drivers. Click Here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@geodoc

 

Welcome to HP support community.

 

I have checked the records as the printer is very old and obsolete the drivers are not available from HP.

 

However, you can try installing windows built-in drivers and by selecting 990c drivers instead.

 

Install the built-in print driver over a wireless or wired (Ethernet) network connection on a computer with Windows 7 or Windows Vista.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click Add a printer.
Select Add a network, wireless or Bluetooth printer.
Select the printer that I want isn't listed.
And select Deskjet 990c from the list and click next and finish to complete the driver installation.

 

Refer this article to know more information about installing windows built-in drivers. Click Here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Worked just as you described it should, THANKS!

HP Recommended

@geodoc

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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