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‎05-28-2019 08:24 AM

HP Recommended
Product: HP Deskjet 3752
Operating System: Android 8.0 - 8.1 Oreo

Connecting to printer using Wireless Direct. Finds my printer just fine. Won't accept the printer password. Even after printing the Printer Information page showing password. 

1 REPLY 1

‎05-29-2019 09:47 AM

HP Recommended

@Swizzle45, Welcome to HP Support Community!

 

Reset the printer network settings

Press and hold the Wireless and Cancel buttons until the Power light blinks. Wait until the Wireless light blinks.

Any network settings on the printer are now reset. Your printer remains in setup mode for 2 hours.

 

Now, print an information page and try connecting to the printer.

 

Let me know the outcome.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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