Wrong cartridges installed - Photosmart C7280 - not new printer, something reset - how do I get past

[moprisko]

Having issues with expired ink message.  something reset everything and now it is telling me I have the wrong cartridges installed and i need to insert the ones that came with the printer.  I have been using this for over 10 years.  How do I get past this?  I have tried removing cartridges, unplugging power, plugging back in, installing cartridges, etc. 

Still the same message.  It all started because it kept telling me I had expired ink cartridges.  I would get this message about 10 times a day.

Is there a fix or just scrap it?

[sandytechy20]

@moprisko

Welcome to HP forums, I see that you are getting ink cartridge error.

Reset the printer

1. Press the Power button () to turn on the product.

2. With the product turned on, disconnect the power cord from the rear of the product.

3. Unplug the power cord from the wall outlet.

4. Wait at least 15 seconds.

5. Plug the power cord back into the wall outlet.

6. Reconnect the power cord to the rear of the product.

7. If the product does not turn on by itself, press the Power button () to turn it on.

Clean the cartridge contacts

1. Make sure the HP All-in-One is turned on.

2. Lift the ink cartridge door.

   Figure : Lifting the top cover

   
3. Squeeze the bottom of the latch below the ink cartridge you want to clean, and then lift the latch.

      NOTE:

   Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP All-in-One for more than 30 minutes.

   Figure : Unlatching the cartridge

4. 1. 

      Black cartridge

   2. Color cartridges

5. Remove the ink cartridge.

   Figure : Removing the cartridge

   

6. Inspect the ink cartridge contacts for ink and debris buildup.

7. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.

      NOTE:

   Hold the ink cartridge by its handle. Do not touch the copper-colored contacts with your hands or anything other than a foam rubber swab or lint-free cloth.

8. Clean only the copper-colored contacts.

   Figure : Wiping the contacts

9. 1. 

      Copper contacts

10. Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place.

11. Repeat if necessary for the other ink cartridges.

12. Gently close the ink cartridge door.

You can refer to this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.