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HP Recommended

Bought the wrong size I got 65 ink cartridges when I need size 67 ink cartridges 

1 REPLY 1
HP Recommended

Hi @Pandamama420,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you have purchased wrong ink for your Printer.

 

Unfortunately, you will have to get in touch with the place of purchase to get them replaced as we do not have an trade options.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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