• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-14-2022 09:28 AM

HP Recommended
Product: X576dw
Operating System: macOS 12.0 Monterey

have this excellent printer for quite a while.   Very pleased with it, but recently it is truncating (usually left edge) printouts.  Not supported by HP any more, of course.    Any ideas on what setting may have changed?  Can find nothing in the printer web page that jives with borders/edges of the page.   Sometimes in the print dialogue we can define the document to shrink, perhaps 80% or so, and it will print normally, just shrunk.    Looking for suggestions other than buying a new printer...   thanks in advance for any suggestions.

2 REPLIES 2

‎12-14-2022 10:05 AM

HP Recommended

Please print the print quality test page from the control panel and post that image here.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎12-18-2022 07:21 PM

HP Recommended

The test image did the same thing that our documents are doing, Truncating the left side of the output.  Interestingly, it seems only the text portions that seem to be truncated...   Page 0001.jpg

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.