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‎02-12-2025 12:55 PM

HP Recommended
Product: HP ENVY 6032e All-in-One Printer

Yellow flashing light. Flashing E and will not print.

1 REPLY 1

‎02-16-2025 10:08 AM

HP Recommended

Hi @Foz2012,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding error code on your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

The flashing E and yellow light on your HP ENVY 6032e indicate an error state. Let’s troubleshoot step by step:

 

Since the printer isn't printing and the E is flashing, it usually means:

  • A paper jam
  • Low or faulty ink cartridges
  • Printhead issues
  • A cartridge door is open
  • Connectivity problems

Check for Paper Jams

  • Open the printer and check for any stuck paper.
  • Remove any jammed sheets carefully.
  • Restart the printer after removing jams.

Check Ink Cartridges

  • Open the front access door and ensure the cartridges are properly seated.
  • If they seem fine, remove them and reinstall them.
  • If the ink is low or not recognized, try replacing the affected cartridge.

Close All Doors & Lids

  • Ensure the paper tray and cartridge access door are fully closed.

Restart the Printer

  • Turn off the printer, unplug it for 2 minutes, and turn it back on.

Check Wi-Fi & Connection Issues

  • If using Wi-Fi, reconnect your printer:
    • Press and hold the Wi-Fi & Cancel buttons for 3 seconds until the light flashes.
    • Reconnect via the HP Smart App on your phone or PC.

Reset the Printer (If Needed)

  • Factory Reset: Press and hold the Wireless & Cancel buttons for 10+ seconds until the printer resets.

 

If the Issue Persists

  1. Does the printer show a specific error code (like E1, E2, etc.)?
  2. What happens when you try to print?
  3. Are you using original HP ink cartridges?

Let me know what you find, and I’ll guide you further! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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