align printer head on officejet pro 8600

[rt44]

My printer screen says printer head not detected and attempts to use tools align printer head not working

[Nal_NR]

Hi @rt44,

Welcome to the HP Support Community.

I understand that you are facing issues with print head alignment. I'd like to help!

I am here to offer some suggestions to try and resolve this issue. Please follow these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do not press the power button)

4  Wait 60 seconds or more, then plug the power cord back into the printer

5) Wait for the printer to turn on completely, then install the ink cartridges

6) Try to print an alignment page

If these steps don't resolve your issue, then please follow this entire HP document on An 'Alignment Unsuccessful' Error Message Displays on the All-in-One.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @rt44,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!