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Microsoft Windows 11

i have deskjet 2722 and my power, ink alert, resume, and information lights are blinking and i cannot print. how can i fix this?

3 REPLIES 3
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@sandra341

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/in-en/document/c06557091

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 


I am an HP Employee

HP Recommended

no it did not resolve my issue. its still not working.

HP Recommended

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day


I am an HP Employee

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