blinking orange light

[ss270]

HP ENVY6055E  KEEPS BLINKING BLUE AND ORANGE LIGHTS

[Max3Aj]

@ss270, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds like your HP ENVY 6055e printer is experiencing connectivity and error issues. Here are a few steps you can try to resolve the blinking blue and orange lights:

Power Reset:

• Turn off the printer and disconnect the power cord from the back of the printer and the wall outlet.
• Wait for about 2-3 minutes.
• Press and hold the power button on the printer for about 30 seconds to discharge any residual power.
• Reconnect the power cord directly to a wall outlet (avoid using surge protectors or extension cords) and then to the printer.
• Turn on the printer and wait for it to complete the warm-up process.

Check Wi-Fi Connection:

• The blue light indicates a Wi-Fi connection issue. Ensure your printer is connected to the correct Wi-Fi network.
• You might need to restore Wi-Fi setup mode on your printer. Use the printer control panel to do this and then set up the printer again using the HP Smart app.

Update Firmware:

• Ensure your printer's firmware is up to date. You can download and install the latest firmware from the HP website.

Check for Paper or Cartridge Issues:

• The orange light might indicate a paper jam or cartridge issue. Check for any paper jams and ensure the ink cartridges are properly seated and functioning. 

You may refer to this document - HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support