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HP Office Jet 3830 [edited]
Chrome OS

I desenabled chrome as suggested.  Headers and footers appeared, so I unchecked them With them on the name of the photo and chrome extension appeared in print preview.  

I did nto want to rremove chrome completely because thats how I  got the printer to print .

I hand copied notes on how to reinstall the printer because there is no print option for those instructtions.

I went to the suggested site [edit]. It is what I gety whenf I type in Hewlett Packard. Chat agen doesnt' get the problem.

I am trying to acheive borderless photos. Unchecking default margins removes print on the borders, but borders remain uneven around the photo.

1 ACCEPTED SOLUTION

Accepted Solutions
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@Karen79

Thank you for responding,

I understand your concern and to help you out, 

 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

 

@Karen79

Thank you for responding,

I understand your concern and to help you out, 

 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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