bypass hp 8740 set up ink cartridge

[StephanieSM]

I lost the yellow HP set up cartridge.  HP support could not help me & told me I would need to but a new printer.  I cannot believe HP will not sell a new setup cartridge for people like myself who accidentally lost it.  The printer is BRAND NEW.  Anyway a friend found a youtube video showing how to bypass setup cartridges and it worked.  I am so disappointed HP doesn't openly tell people there is a simple solution to activate printers when set up cartridges are missing.

[asmita6658]

Hi @StephanieSM

Welcome to the HP Support Community. 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[StephanieSM]

I had already found a solution on YouTube.   Why won't HP tell give the answer openly?  It should not be a secret.

And, customer support should be able to quickly inform us of a bypass method, instead of telling us to " get a new printer".

Answer, go to set up menu, system config., enable something, back to home, hard shut down  and restart..