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hp 7800 series printer
Microsoft Windows 10 (32-bit)

this is a two part question.  First:  when printing two-sided I get a double image on one side of the printed sheet.  Second: Is there a way to delay the pause when printing two-sided

3 REPLIES 3
HP Recommended

@rebuc1

 

Welcome to the HP Support Community.

 

Welcome to the HP Support Community. I'd be happy to help!

  • Transparencies require much longer drying times than other paper types.
  • Printing in Best mode can increase the dry time.

1) When ready to print, click File, click Print.
2) Depending on your driver version, click Properties, Settings, or Preferences and follow the steps below depending on the option.

 

For Properties or Settings, follow the steps below:

a) Click the Advanced tab.
b) In the Extra Dry Time section, move the slider toward More.

 

For Preferences, follow the steps below:
a) Click the Basics tab.
b) From the Basics tab, click Advanced Features.
c) In the Extra Dry Time section, move the slider toward More.

 

3) Try a sample print and see if the drying time needs to be increased more.

 

For the double image you get, try these steps: 

 

Let's try to do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

 

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Not tried this yet, BUT will be sure to let you know when I do.

HP Recommended

Keep us posted how it goes

 

Thank you

KrazyToad
I Am An HP Employee

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