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- Re: cant log in to instantink account
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01-19-2017 11:09 AM - edited 01-19-2017 11:10 AM
Please help if you can - i can't log in to my instantink account
I am trying to log in to my instantink account but I get this message - 'We're sorry. Our system is not able to log you in right now.'
please advise what's going on, has anyone else had this problem today?
thank you
Simon
Solved! Go to Solution.
Accepted Solutions
01-19-2017 11:46 AM
Hello simonrowlan,
Welcome to the HP Support Forums!
I understand that you're unable to access your Instant Ink account. I will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
The server is undergoing maintenance at this time but it should be up shortly. : )
In the meantime, I can help answer any questions you may have regarding your account. Please send me a private message with your account number or email address for your Instant Ink account.
I look forward to your reply. 🙂
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
01-19-2017 11:46 AM
Hello simonrowlan,
Welcome to the HP Support Forums!
I understand that you're unable to access your Instant Ink account. I will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
The server is undergoing maintenance at this time but it should be up shortly. : )
In the meantime, I can help answer any questions you may have regarding your account. Please send me a private message with your account number or email address for your Instant Ink account.
I look forward to your reply. 🙂
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
01-19-2017 12:15 PM
Hello simonrowlan,
You're very welcome!
Please feel free to reach out to us if you have any further concerns or questions.:)
Have a great day!
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
01-20-2017 12:45 PM
Hello Julie_Ann,
Thanks for reaching out to the HP Support Forums!
I understand you need to be able to access your account. I will certainly do my best to help you and please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.
I do not know when the system will be accessible to you. However, I can help answer any questions you may have regarding your account. Please send me a private message with your account number or email address for your Instant Ink account.
I hope to hear from you soon. 🙂
Drakster
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
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