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‎12-09-2018 05:57 PM

HP Recommended
Product: hp photosmart c5550 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

My HP Photosmart C5550 All-in-One printer just stopped working this week with a Carriage Jam.  I followed the troubleshooting procedures in HP Solution center looking for paper jammed in there (nothing i can see at least), Tried completely unpplugging from everything and moving the carriage manually, but it won't budge.  The ink cartridges are also difficult to remove and re-load.  Any ideas, or is it just time for a new printer?

4 people had the same question
1 REPLY 1

‎12-09-2018 07:06 PM

HP Recommended

Welcome to the HP Support Community @davep10

 

Is this what you tried???

 

Fixing a Carriage Jam:  HP Photosmart C5580 All-in-One Printer

 

Learn how to fix the HP Photosmart C5240, C5250, C5275, C5280, C5283, C5288, C5290, C5540, C5550, or C5580 All-in-One printer when you see a Carriage Jam error message.

 

http://supportvideos.ext.hp.com/detail/video/1245169389001/fixing-a-carriage-jam---hp-photosmart-c55...

 

REO

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