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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- cartridge depleted hp Officejet pro 9010e

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02-29-2024 05:55 AM
Hi @Igor79,
Welcome to the HP Support Community.
I'd be happy to help you!
Are you using HP genuine ink cartridges?
The printer requires replacing empty cartridges only.
Be aware that if other cartridges might be low, they might become empty once installing the new cartridges, during the printer preparation following a cartridge replacement.
Whenever you get such an error, click Hide and tap the top black bar on the printer screen, then click the Ink Drop icon and evaluate all 4 ink cartridges, be sure to have any empty or low ink cartridges available in hand.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee