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‎09-06-2020 04:48 PM

HP Recommended
Product: office jet pro 8710

i replaced the cartridge with a new hp cartridge but the message still says cartridge depleted and I can't print.  unplugged the printer and waited 1 minute.  that didn't work.

 

1 REPLY 1

‎09-06-2020 10:09 PM

HP Recommended

Hi,

Which cartridge have you replaced? which cartridge has depleted?

 

Be aware that any depleted cartridge must be replaced, you cannot print with empty colors as an example:

https://support.hp.com/us-en/document/c04331666

 

Shlomi



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