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hp envy photo 7134
My printer shows this message and in spite of reinstalling the cartridge, still not printing. Please help.
the message comes as below.

IMG_1282.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, 

Please use the below URL that should help you fix the issue. It has steps to download the firmware, and reinstall the cartridges  and clean the cartridges.

 

https://support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/document/c... 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

1 REPLY 1
HP Recommended

Hello, 

Please use the below URL that should help you fix the issue. It has steps to download the firmware, and reinstall the cartridges  and clean the cartridges.

 

https://support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/document/c... 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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