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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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HP Color LaserJet Enterprise M750dn

I've tried the cleaning pages, and cleaning the laser option.

This is a genuine HP toner. I've went back to the previous cartridge and still does this.

Only on the 11*17 not 8.5*11.

Suggestions?

 

 

2 REPLIES 2
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Page count of printer? May be an issue with the transfer belt. Can you post a sample to ensure I am understanding the issue properly? Thanks.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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After reading more articles, I ordered the maintenance kit. I agree with your suggestion.  It should be here next week.  Thanks for your feedback. 

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