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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- critical error F0.01.01.02 on a 9130e

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03-13-2024 11:24 AM
Welcome to the HP Community --
Your Firmware is older than what I am seeing on my printer.
Perhaps try manually checking for and updating the firmware - see the last part of the message in the document.
When my 9135e hangs up and won't budge, I unplug it for a minute - plug it back in and wait for it to boot.
Updating the printer firmware manually did help clear out the worst of the offenders.
HP OfficeJet Pro 8100e, 9100e, 9700e Printers - 'Printer Blocked' or 'Printer Error' message
Just Blathering On -- New printer stuff...
My new OfficeJet Pro 9135e is always kicking around firmware errors and messages that clog the log file.
Example - EWS -
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section General > Event Log
OR
Section Support Tools > Reports and Pages > Download > Event Log > Download
and
Section General > Firmware Update > Firmware Updates
and
Section General > Firmware Update > Firmware Information
I have decided -- at least for now -- to ignore all except the critical errors and I've set my Firmware update to notify me instead of having the update try to install by itself. Personal choice...
Honestly, I do not yet know this printer as well I as would like -- purchased last month -- I am still sorting the vagaries and management techniques.
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 9130e All-in-One series
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People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"
03-13-2024 12:32 PM
You are welcome.
Based on my limited experience with this new beast, even after the firmware is presumably happy, the messages and such will continue -- unless the printer throws up metaphorical hands and stops working, my opinion is to ignore the rest. Smiling.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"