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‎09-24-2023 03:43 PM

HP Recommended
Product: deskjet 1000 j110

Hi, 

 

I have this printer: deskjet 1000 j110

 

THe printer prints a test page but cant printe a document. 

 

We tried using the "HP Print and Scan Doctor pour Windows". It detects the printer, say it solved an issue with queue log system (something like that) but it still doesnt work. So I'm guessing it's a problem with the queue pool but I cant fin what.

 

Please note that the printer was previously working with an old computer and we just bought a new computer.

 

Also please note that it is actually my mom's computer so I don't a easy access to it.

 

Thanks for any help!

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