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‎07-21-2021 09:37 AM - last edited on ‎07-23-2021 11:01 AM by

HP Recommended
Product: deskjet 3700
Operating System: Microsoft Windows 10 (64-bit)

hi  I got a deskjet 3700   aeverthing worked until  I did some scanning now it appears to be stuck in scan only  mode and will not print anything    anyone help please

Category:
2 people had the same question
1 REPLY 1

‎07-25-2021 11:20 PM

HP Recommended

@el-banditas

 

Welcome to the HP Support Community.

 

Do you get any error message?

 

Are you using the HP Smart App on your PC? If not, you may try and install to see if that works: https://support.hp.com/in-en/document/c04675142. If yes, uninstall and reinstall it.

 

If the issue persists, try these steps:

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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