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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- deskjet 4122e does not connect to instant ink

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02-09-2024 06:01 PM
Product: HP DeskJet 4122e All-in-One Printer
OMG, I have no hair left to pull out.
HP Smart check completed, no issues found.
rightmost ink light and ink levels are flashing indicating instant ink problem.
inks are new, are instant ink and are full (printer detects them OK )
test page printed, shows printer is connected to the internet.
Beside, it looks like last auto firmware update changed printer PIN so that was another hour wasted punching the original pin from the printer label into HP smart app.
online account shows that printer is offline.
Is this a problem on HP side ?
because I am about to give up due to HP support being a joke ( no answer on messenger, unable to call through, no callbacks).
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