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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- disable printer cartridge protection

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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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1 REPLY 1
08-13-2020 12:07 AM
If your printer is on a network open a Web browser and enter printer’s IP address in the Web address field.
That will open printers ESW you will find a more printer setting including an option to disable cartridge protection under supplies tab.
All previously protected ink cartridge will remain protected, only new ones you install in that printer will not be protected.
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