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‎01-19-2022 07:22 AM

HP Recommended
Operating System: Microsoft Windows 11

I need to download new content for my HP Officejet Pro 8210, but think that I need to disconnect the VPN.  What is this and how do I disconnect.

when printing certain items, I get a PCL XL error message, Subsystem IP, Insufficient memory

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‎01-19-2022 07:37 AM

HP Recommended

A VPN is a secure communication protocol often used to connect either a remote computer to a main office system or used by IP hider products to mask where your computer is located. If business, you may not be able to turn the VPN off and would need to check with your IT people. You need to provide more details about your printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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3 REPLIES 3

‎01-19-2022 07:37 AM

HP Recommended

A VPN is a secure communication protocol often used to connect either a remote computer to a main office system or used by IP hider products to mask where your computer is located. If business, you may not be able to turn the VPN off and would need to check with your IT people. You need to provide more details about your printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎02-10-2022 11:11 AM

HP Recommended

how do i set it to off so i can connect my printer

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‎02-10-2022 11:26 AM

HP Recommended

Are you using a VPN and if so which one?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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