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‎02-20-2025 04:23 AM

HP Recommended
Product: HP DeskJet Plus 4120 All-in-One Printer

Hi!
My printer used to work just fine, but now it's asking for setup cartridges - which I dont have anymore. What to do?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2025 10:42 AM

HP Recommended

@jane4595, Welcome to HP Support Community! 

  

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

  

Let me know if this helps. 

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

ZOEY7886
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎02-24-2025 10:42 AM

HP Recommended

@jane4595, Welcome to HP Support Community! 

  

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

  

Let me know if this helps. 

  

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

ZOEY7886
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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