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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- double -side printing

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01-10-2024 04:28 PM
I have an HP Envy Photo 7800 All in one. Only issue is it will not print a Word document double sided even when the double-sided box is checked. However, I can print a PDF double-sided. I seem to recall that some time ago I was able to double-side print a Word document.
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01-10-2024 04:58 PM
Check the type of paper the word document wants to print on. If the paper type is either any or an unsupported type of paper it will not print duplex to prevent damage to printer. The same applies for paper size.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-10-2024 04:58 PM
Check the type of paper the word document wants to print on. If the paper type is either any or an unsupported type of paper it will not print duplex to prevent damage to printer. The same applies for paper size.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.