double-sided printing not working

[Sue293]

I have a HP Color LaserJet Pro MFP M281fdw and all of sudden it won't do double-sided printing.  I have checked all the usual places and everything is set to printing on both sides - but to no avail.  It worked just fine for 2 years printing double-sided documents but stopped last month.  Any ideas? 

[Andr-1611]

Try this:

A) Printer settings Duplexer:
Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.

Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

B) Automatic Two-Sided Duplex Accessory:

Enter the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

Now Automatic Duplexing should become available.

Hope this helps.

Kind Regards
Andr-1611

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