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‎01-30-2019 06:45 AM

HP Recommended
Product: envy 6320
Operating System: Microsoft Windows 10 (64-bit)

I installed my HP ENVY PHOTO 6320 printer via the HP Smart app. All seems ok. Is it necessary to integrate with software and drivers from the HP site?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2019 08:09 AM - edited ‎01-31-2019 08:09 AM

HP Recommended

@francecara

 

Welcome to HP forums.

 

If all the functions on the printer are working fine then you need not to install the printer driver.

If you find any issues while scanning or printing, Click here to download the printer driver.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-31-2019 08:09 AM - edited ‎01-31-2019 08:09 AM

HP Recommended

@francecara

 

Welcome to HP forums.

 

If all the functions on the printer are working fine then you need not to install the printer driver.

If you find any issues while scanning or printing, Click here to download the printer driver.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎01-31-2019 10:44 AM

HP Recommended

thanx a lot. I’ve finally installed drivers so I got a more user-friendly and complete scan system

bye

francesco 

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‎01-31-2019 10:49 AM

HP Recommended

@francecara

 

Good to know that the issue is resolved.

Feel free to contact us in future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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