e1 error in hp smart tank 660 printer

[vrajeshtvm]

E1 error in hp smart tank 660 printer

[A_Gayathri]

Hi @vrajeshtvm,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the E1 error on the HP Smart Tank 660 printer typically indicates an issue with the ink system or an internal printer problem. 

Here are some steps you can try to resolve this error:
 

Check Ink Levels and Cartridges:

• Ensure that all ink tanks and cartridges are correctly installed and properly seated.
• Make sure the ink levels are sufficient and that there are no obstructions or leaks.

Perform a Printer Reset:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug the printer back in and turn it on.

Clean the Ink System:

• Open the printer’s ink access area and carefully clean the ink cartridges and the contacts where the cartridges connect to the printer using a lint-free cloth or a soft brush.
• Be sure to follow any specific cleaning instructions provided in the printer’s manual.

Check for Paper Jams:

• Look for any paper jams or debris inside the printer that could be causing issues with the ink system.

Update or Reinstall Printer Drivers:

• Ensure that you have the latest drivers for your printer. You can download the latest drivers from HP’s support website.
• You might also consider reinstalling the printer software to ensure there are no issues with the current installation.

Refer to this document:  HP Pavilion Laptop PC 13-bb0000 User manual

HP Smart Tank 670 series 
HP Smart Tank Printers - Blinking lights and error codes

I hope this helps. 

Take care and have a good day.

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