e6 flashing error message

[Janice227]

Printer 6465e stopped working.  Flashing lights, flashing blue light, flashing E6 error

[Sneha_01]

Hi @Janice227,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E6 error on your HP 6465e printer indicates a problem that usually requires troubleshooting. Here are some steps you can try to resolve the issue:

Steps to Fix E6 Error

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 10-15 seconds, then plug it back in and turn it on.

Check for Paper Jams:

• Open all accessible areas of the printer and check for any jammed paper or obstructions. Clear any debris found.

Inspect the Ink Cartridges:

• Open the cartridge access door and ensure the cartridges are properly seated. Remove and reseat them if necessary.
• Check for any protective tape still on the cartridges.

Check for Any Display Messages:

• If the printer has a display screen, check for any specific error messages or prompts that may provide more details about the issue.

Reset the Printer to Factory Settings:

• If the issue persists, try resetting the printer to its factory settings. This can usually be done through the printer’s settings menu.

Update or Reinstall Printer Firmware:

• Check the HP website for any available firmware updates for your printer model and install them if applicable.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support