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‎09-23-2021 11:23 PM

HP Recommended
Operating System: Chrome OS

envy 4520 all-in-one printer error ​code OXOOF81D42 TRKERNEL C 
I have done the reset in which you unplug everything, take out the print cartridge, wait 60 seconds, etc. and it does not help the problem. 

Category:
3 people had the same question
4 REPLIES 4

‎09-27-2021 02:07 AM

HP Recommended

@Laproch

 

Welcome to the HP Support Community.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-28-2021 05:34 PM

HP Recommended

That link says the page cannot be found.

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‎09-28-2021 05:35 PM

HP Recommended

I am away from the printer, but when I return I try a different outlet.

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‎09-30-2021 10:18 AM

HP Recommended

Please try again and let me know 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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