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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Laproch
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envy 4520 all-in-one printer error ​code OXOOF81D42 TRKERNEL C

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envy 4520 all-in-one printer error ​code OXOOF81D42 TRKERNEL C 
I have done the reset in which you unplug everything, take out the print cartridge, wait 60 seconds, etc. and it does not help the problem. 

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Betty0610
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@Laproch

 

Welcome to the HP Support Community.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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Laproch
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That link says the page cannot be found.

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Laproch
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I am away from the printer, but when I return I try a different outlet.

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Betty0610
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Please try again and let me know 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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