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hp envy 7640
Microsoft Windows 10 (64-bit)

would like to know if the ink from hp instant ink is pigment base or dye. On an envy 7640, ink cartage are #62 both black and color.

1 REPLY 1
HP Recommended

Hi,

The black cartridge is pigment-base and the tri-color cartridge is dye-based:

https://store.hp.com/my-en/default/hp-62-black-original-ink-cartridge-c2p04aa.html

https://store.hp.com/us/en/pdp/hp-62-tri-color-original-ink-cartridge

 

Shlomi



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