Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet MFP M141w Printer
Microsoft Windows 10 (64-bit)

I bought Hp Laserjet 141w. I made mistake and connect it on pc win 10 and then I have problem with error 49 and I can print one by one page after I plug off and plug in again. But error 49 shows imidiately after that, I tried now to connect this printer to my wifi but it is imposible . I watched so many youtube advices how to do it without success. I did everything by the advice  but at the end of the day I get this error 49 and I can,t go further. then I tried to connect printer to my Macbook by the usb again. I see with Mac but can,t do anything, Printer doesn,t respond on Mac command.

3 REPLIES 3
HP Recommended

Hi @Laba26,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

FutureSmart firmware, where 49 indicates a firmware communication error, and W, X, Y, and Z are variable values.

 

NOTE:

HP extensively tests printer firmware before release to reduce the occurrence of 49 errors. Typical end users will rarely encounter one.

A 49 error can be intermittent or persistent:

Intermittent 49 errors - Occur only part of the time with the printer alternating between functioning correctly for a period of time and then not functioning again. These errors are typically cleared by turning the printer off, and then on.

Persistent 49 errors - Occur repeatedly after one or more attempts to solve the issue. These errors will not clear after turning the printer off, and then on.

Cause

A 49 error typically occurs when the printer attempts to perform an action that the firmware is not capable of performing or might not be designed to handle, for example:

Printing files that include unsupported printer commands

Interfacing with a third-party solution that was not designed to work with the printer

Timing, network traffic, or concurrent processing of jobs in a specific environment

Solution

Turn the printer off, and then on (power cycle).

If the error persists, print an Event Log to verify how often the error occurs.

NOTE:

A frequency of one-time per week or less is not a cause for alarm and is similar in severity to an infrequent paper jam. The errors will not harm the printer.

If the error occurs more than one time per week, make sure Auto Recovery is enabled using either the control panel or the Embedded Web Server (EWS).

NOTE:

Normally, the Auto Recovery feature is enabled by default. On the rare occasion when a 49 error does occur, this allows the printer to automatically power cycle and recover from a 49 error without user interaction.

Open the following menus:

FutureSmart 3: Administration > Management

FutureSmart 4: Settings > General

Select the Auto Recovery option.

Select Enabled and then select Save.

If this solves the error and the error does not reoccur, there is no need to continue troubleshooting. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Laba26,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Laa26

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.