-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- error 79 on laserjet M234

Create an account on the HP Community to personalize your profile and ask a question
05-11-2024 07:54 AM
Hi @solaris21,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Error 79 on an HP LaserJet printer typically indicates a firmware issue. Here are a few steps you can take to try and resolve the problem.
- Restart the Printer: Sometimes, a simple restart can resolve temporary issues. Turn off the printer, wait for a few minutes, and then turn it back on.
- Check Connections: Ensure that all cables are securely connected to the printer and there are no loose connections.
- Update Firmware: Visit the HP support website and download the latest firmware for your printer model. Follow the instructions provided by HP to update the printer's firmware. This can often resolve firmware-related errors like Error 79.
- Clear Print Queue: Sometimes, a corrupt print job can cause Error 79. Clear the print queue on your computer and restart the printer.
- Factory Reset: As a last resort, you can perform a factory reset on the printer. This will reset all settings to their factory defaults. Refer to your printer's user manual or HP's support website for instructions on how to perform a factory reset.
If none of these steps resolve the issue, it's possible that there may be a hardware problem with the printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
05-22-2024 09:13 AM - edited 05-22-2024 06:23 PM
Hi,
Thanks for using the HP Support Community. Apologies for jumping in here.
Plese refer to this resource for the solution fix:
https://www.youtube.com/watch?v=dZLXyoL4fjo
For more resources on this printer model:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPjS-U7XYLfz_ucVNdsrCB10
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"