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‎09-22-2021 04:21 AM

HP Recommended
Product: Hp envy 5032

Hi does anyone know what to do when this message shows up. The error code 0XB3B537A0 comes up on the screen and it won't let me factory reset the printer. I've tried unplugging the printer and plugging it back in again but it still comes up with the same error code. 

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1 REPLY 1

‎09-25-2021 01:00 PM

HP Recommended

@SofiaRehman

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you are receiving a "0XB3B537A0" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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ECHO_LAKE
I am an HP Employee

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