error code 0XB8111C38

[petersmac]

cannot send anything to my printer HP Officejet 4636. error code 0XB8111C38. on MAC OS 10.13

[Anand_Andy]

Hi @petersmac,

Welcome to the HP Support Community

I understand you are getting an error message 0XB8111C38 on your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We need to perform a Semi full reset to restore the printer back to its original settings.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[petersmac]

Vielen dank, aber meine Stomzufuhr klappt nicht mehr

Mit freundlichen Grüßen

Peter

[Anand_Andy]

@petersmac,

Thank you for your response, we advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

Have a great day!