error code 0x8007007e fix?

[daveb656]

I keep getting this error code 0x8007007e  when trying to print a PDF not when printing a word doc? Hepl please

[The_Fossette]

@daveb656,

Welcome to the HP Support Community!

I recommend you root uninstall the printer and then reinstall it and check if it helps.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[buddie12]

followed all the instructions and is installed and even prints the test pages but still can't print anything else.  getting same error code

[The_Fossette]

@daveb656,

I recommend you try updating Adobe and check if it helps.

If you continue facing the issue, then follow the steps in the below article.

https://support.hp.com/in-en/document/c01879546

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[drdavez]

[The_Fossette]

@daveb656,

We need to perform a semi full reset to fix this issue. However, as the steps to perform a semi full reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

Cheers!

[extremebill]

https://www.youtube.com/watch?v=8lr3LF2fvbg

I found this on YouTube and it worked for me. 

Interesting that HP would not have addressed this in a more significant way as it appears to be a fairly common problem.  I fought with this on several occaisions thinking HP would have a relevent answer and found the fix referred to by them to not work for me also.  Try the fix below to see if it clears your problem. 

Don't you just love microsoft and all their updates???