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‎06-25-2019 08:40 AM

HP Recommended
Product: Example: officejet pro 8710
Operating System: Microsoft Windows 10 (64-bit)
  • printing from Lenovo laptop receive error code 0x8007007e. printer still works from iphone and desktop
1 REPLY 1

‎06-25-2019 08:43 AM

HP Recommended

Hello, 

 

Check if there are any Windows 10 OS updates pending. If yes, then install them and restart the PC and then try printing.

If issue still persists, i'd suggest you to download and install the HP SMART APP from Windows Store.

 

Below is the URL of the document that should let yo know how to install and use the HP SMART APP 

https://support.hp.com/in-en/document/c04675142

Regards,
Jabzi

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