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‎09-15-2021 02:47 PM

HP Recommended
Product: Officejet 5260

After being plugged in for about 10 minutes, my printer lights flash and the screen gives error code 0xb3b93a50. This error can't be found anywhere online or on the forums. Only plugging it in when I need to use it makes it work fine but I cannot keep it plugged in because that error pops up. I have to unplug it to turn it off when it does that. 

 

I cannot call HP without paying because, surprise, the error code happened to occur just after the warranty expired. 

 

Anyone have an idea on how to resolve this? 

1 REPLY 1

‎09-18-2021 07:39 AM

HP Recommended

@upset42

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that you are getting an error on HP OfficeJet 5260 printer, I appreciate your efforts to try and resolve the issue.

Update the printer firmware

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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