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‎01-15-2025 06:13 AM

HP Recommended
Operating System: Microsoft Windows 11

I have a clj m653 that has the error code 90.0A.64 I updated the firmware, and it work for 1 day then it came back does anybody know what I can try next or what this error is 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2025 10:49 AM

HP Recommended

Format disk from preboot menu you can even erase it and install latest firmware then test.




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4 REPLIES 4

‎01-15-2025 06:47 AM

HP Recommended

You can run diagnostics from the preboot menu, start disk diagnostic first.

 

Administrator -> Diagnostic -> Disk




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‎01-15-2025 07:15 AM

HP Recommended

I ran the diagnostics and everything was good. 

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‎01-15-2025 10:49 AM

HP Recommended

Format disk from preboot menu you can even erase it and install latest firmware then test.




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‎01-15-2025 10:55 AM

HP Recommended

yeah, I did that it looks like it working know thanks 

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