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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- error code B343EC67

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10-20-2021 08:07 AM
@louis2021, Welcome to the HP Support Community! I’m here to help.
I understand this error appears intermittently after printing. Let us try to reset the printer settings:
On the printer control panel display, from the Home screen, swipe left to select Setup
Touch Tools, touch Restore Factory Defaults and then follow the onscreen instructions.
Also, check for any jams inside the printer, refer to - Paper Jam Error
Make sure the print carriage is moving freely - Carriage jam or E3 error
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee